Hopefully a chorus would be better. Usually a chorus will at least provide consistent information. They’re not always big explainers – sometimes they’re just opinion givers – but they are, at least, usually accurate. They’re good at being clear about Dukes vs Kings and what not.
Though, I would like to see a chorus as confused as an actual crowd. I imagine they’d be a lot like Hamlet. One might call the main character a duke, another the king. One could give him an Italian name, another Viennese. It could be like polling witnesses – the way they all see something similar but describe it very differently. The killer could have worn a yellow, blue, green or brown cap. Depending on which witness, which member of the chorus you ask.
If the chorus were like that, Hamlet is as good as they are.