Tell me, Laertes, Why thou art thus incensed.

As obvious as it maybe, this is actually a pretty good strategy for talking with someone in this heightened state. Asking questions. Listening. Letting the incensed person say all the things they need to say. When a person comes ready to fight, they are not necessarily in a state of mind to explain their motives well. But the act of trying might, in fact, begin to flip the switch. Get a man talking, he’s less likely to do damage with his blade.

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